![]() ![]() Floor plan management and customization.Ask yourself how important these elements are: What waitlist capabilities are most important for my restaurant?Ĭonsider the unique needs of your restaurant and the perspectives of your diners and your staff in order to determine what’s critical and what’s a nice-to-have. Go with a company that’s in it for the long haul and is committed to supporting your growth.Are you confident that you can run your restaurant on this app for the next five years? Ask about the company’s roadmap for the app.Think about your future plans and growth goals during your evaluation. Restaurant management software is a long-term investment and not something you want to change every year.Will the app be around in a year? Will it adapt as my restaurant grows and changes? Is 24/7 support offered with the list price?.Can your staff reach a live person quickly?.Ask about documentation, support, and training that’s available after you’re up and running.For a diner’s perspective, try it out yourself at a restaurant that’s already using the waitlist app.Learn about the onboarding process: You want to ensure that everyone will get proper training in how to use the app.Request a live demo of the apps you’re considering, and ask someone who typically deals with walk-ins-one of your managers or hosts-to participate.How easy and intuitive is the app to use? Here’s a quick overview of the guide’s five questions to ask yourself to help you make your selection. Our guide to finding the right waitlist app for your restaurant is a good resource to help with your due diligence. If you’re in the market for a waitlist management app, do your research and make sure you select an app that’s a great fit for your restaurant. ![]() The right app can take away the stress of waitlist management and paging guests so that your staff can focus on what they do best: providing a great experience to guests dining in the restaurant. Waitlist apps help restaurants streamline table management, too. With social distancing requirements due to COVID-19, the concept of an electronic waitlist is a more appealing customer experience than ever before. Waitlist apps make it easy for diners to use their mobile devices to put their name on the list for a table before they’ve even arrived, so they can wait their turn at home, in their car, or while window shopping down the street and get a text message when their table’s ready-no pagers required. Physically waiting in line at a restaurant is becoming a thing of the past. ![]()
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